Frequently asked questions
Find answers to common questions about our products and services
We offer a 30-day return policy on all unused items in their original packaging.
Standard shipping typically takes 5-7 business days.
Unfortunately, we only ship within the UK
Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.
At the bottom of our website you will see a section "J&B's Barkery Rewards" this is our loyalty scheme. Every purchase you make, you collect 1 point for every £ you spend. When you first sign up, you receive 50 bonus points. You will have the option to spend your points at checkout.
50 Points = £2.50
100 points = £5
200 points = £10